Contact information

Contact Us

At VELZAI, we’re committed to making your shopping experience enjoyable, straightforward, and reliable.

Whether you have questions about our jewelry, need assistance with an order, or would like to share feedback, we’re happy to help.

Customer Support

Brand: VELZAI

Legal Business Name: Trevix LLC

Email: info@velzai.com

Website: https://www.velzai.com

Business Mailing Address:

1001 S Main St
Kalispell, MT 59901
United States

How We Can Help

Our customer support team can assist with:

• Jewelry product information and sizing.
• Order inquiries and payment questions.
• Shipping and delivery updates.
• Returns, exchanges, and refunds.
• Jewelry care recommendations.
• General customer service inquiries.

Email Support

For assistance, please email info@velzai.com.

When contacting us about an existing order, include your order number and the email address used at checkout.

We aim to respond as promptly as possible.

Business Inquiries

For partnerships, collaborations, and general business correspondence, please contact info@velzai.com.

Thank you for choosing VELZAI.

Elegance in Every Detail.